Table of Contents
Why Tracking Matters
International shipments involve multiple handoffs: factory โ truck โ port โ ocean/rail โ customs โ delivery. Each stage has different tracking systems.
Key: Your forwarder should provide end-to-end tracking. ChenXin Cargo gives real-time updates at every milestone.
Tracking Milestones
| Stage | What Happens | How to Track |
|---|---|---|
| 1. Pickup | Factory collection | Truck GPS / confirmation photo |
| 2. Origin warehouse | Consolidation, customs prep | Warehouse receipt |
| 3. Export customs | China customs clearance | Customs declaration number |
| 4. In transit | Sea/rail/air transport | B/L number, container tracking, flight number |
| 5. Import customs | Destination clearance | Import declaration number |
| 6. Last mile | Final delivery | Delivery vehicle tracking |
Tracking Tools by Mode
| Mode | Tracking Number | Where to Track |
|---|---|---|
| Sea freight | Bill of Lading (B/L) number | Carrier website (COSCO, Maersk, etc.) |
| Rail freight | Rail waybill number | China Railway 95306 / destination railway |
| Air freight | Airway Bill (AWB) number | Airline website or cargo tracking portal |
| Express courier | Tracking number | DHL/FedEx/UPS website |
| Truck | CMR number | Forwarder's tracking system |
When Things Go Wrong
- Delayed at customs: Check if documents are complete; contact your broker
- Container held at port: May need to pay demurrage โ act quickly
- Damaged goods: File claim immediately with photos; check insurance coverage
- Missing cargo: Report to carrier within 24 hours; file insurance claim
- ChenXin Cargo: We proactively notify you of any issues and resolve them fast
Q: How do I track sea freight?
A: Use the Bill of Lading (B/L) number on the carrier's website (COSCO, Maersk, etc.).
Q: How do I track rail freight from China?
A: Use the rail waybill number on China Railway 95306.cn or the destination country railway website.
Q: What if my shipment is delayed?
A: Contact your forwarder immediately. Check customs status, verify documents are complete.
Q: Does ChenXin Cargo provide tracking?
A: Yes, real-time tracking at every milestone with proactive notifications.
Q: What services does ChenXin Cargo offer?
A: Full-service freight forwarding including sea, air, rail, and truck shipping from China to Russia, Central Asia, and UAE.